Embed in management systems

1. Embedded commitment: The company has a policy commitment to ongoing stakeholder engagement, and embeds it in its governance, culture, and management strategy.​

Create a Tailored Engagement Plan​

2. Inclusiveness: The company listens to a full range of rights-holders across the value chain and has a process to identify legitimate representatives.
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3. A Focus on Those Most at Risk​:  The company prioritizes engaging with the rightsholders who are most likely to be harmed by its operations​, and therefore where early engagement is critical.​​

Conduct appropriate  activities

​​4. Informed Participation: The company establishes ongoing, two-way communication with affected rights holders that provides affected stakeholders with relevant critical information well in advance of key decision points.

5. Trust and Accountability: The company establishes procedures, tailored to the context, to build rights holder trust and accountability for its actions.​

Ensure follow through

6. Stakeholder-informed Action Plan: The company analyzes information obtained through affected stakeholder engagement and collaborates with rights holders to formulate an action plan.

7. Monitoring, Transparency, and Continuous Improvement​: The company establishes and maintains a transparent and stakeholder-informed monitoring and evaluation (M&E) system.​

effectiveness criterion 3

our approach

financial materiality

Stakeholder Engagement Main Page > Four Pillars > ​Effectiveness Criterion 2

2. Inclusiveness​​​

The company listens to a full range of rights holders and has a process to identify legitimate representatives.

what this means

questions for portfolio companies

What to look for

Issue & SEctor considerations

for workers

High risk situations

• Do you have a process for mapping all affected stakeholders? 
  
• How do you know that you have identified all those who may be affected by the project?
  
• How do you know that you have identified legitimate stakeholder representatives, particularly among affected communities? 
  
  • When you engage with civil society groups or other proxies for affected individuals and communities, how do you ensure these groups legitimately represent affected rights holders and are free from conflicting agendas? (OECD 2017, 51)
    
• What is your approach to FPIC? 
  
• In situations of armed conflict, how do you ensure that you are engaging, when possible, combatants and civilians representing different parties to the conflict?